General

If you want to grow your business, you need to recruit and train a team. But you can’t just hire anyone. You...

If a screen requires servicing more frequently than anticipated by design, either the effluent screen or the wastewater characteristics should be evaluated...

Unless you are naturally pessimistic, you probably don’t spend too much time thinking about disaster hitting your business. But the reality is...

When family members own a business together, separating work from family is nearly impossible. While the brain should drive business decisions, emotions...

“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...

A recent study from Drexel University and the University of Pittsburgh claims sewer workers may not be adequately protected by guidelines when...

Service clubs have gained a bit of a reputation for being old and stuffy. But don’t write off this great American tradition...

Take Bloomfield Village, Michigan, as a prime example of why it pays to get involved in the pipe bursting business. When the...

Data breaches and hacked accounts are big problems associated with big companies like Yahoo, Home Depot and Target because those are the...

More businesses are starting their own blogs. Financial planners have them. Doctors and dentists have them. Marketers definitely have them. And service...

It isn’t the truly terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. With...

Does your business need a BHAG? No, a BHAG is not a fancy new piece of equipment. It stands for: Big Hairy...

Given enough time, any object made of iron or steel exposed to oxygen or moisture will oxidize, or rust. Exposure to chemicals...

Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why the undercover interview...

Are you always on the same page as your customer when it comes to your lateral lining jobs? Consider this story from...

When a potential customer wants to learn more about your company, where are they most likely to head? Chances are, they’ll go...

It’s one thing to find out your local paper is writing a story on your small family-owned plumbing company. It’s quite another...