Business

DCR magazine wants to tell your story

Working to eliminate every error is both impractical and unwise, so high-reliability work teams operate so that errors and surprises don’t disable them

A father and son recount how a team of qualified professionals helped guide them through a smooth ownership transfer of the family business

Not everyone on your team has to come in as an expert tradesperson with a ton of prior experience. Focus on hiring quality candidates above all else.

Keith McDonald Plumbing uses a livestreaming concept to both work as well as teach young plumbers more efficiently

It’s crucial to have a clear understanding of the financial numbers and other data for your business and what they mean, and you don’t need an accounting degree to do so

Keeping customer satisfaction foremost in your goal-setting is the wisest approach

To lock down a customer for life, be sure you are outwardly presenting the best version of yourself

Knowing that your potential customers aren’t always making decisions off pure logic can help you craft a more impactful marketing strategy for your business