Editorial Articles

t took a contractor receptive to innovation, a good deal of patience and a lot of determination to conquer a pesky 800-foot...

The technicians at Harmon Plumbing Services Inc. in Raleigh, N.C., don’t know the folks at the local parts warehouse nearly as well...

Hank and Shane VanVeen grew up around their father’s cleaning business, eventually joining it as employees. “Our dad owned the cleaning business...

I’d like to see you in my office at the end of the day.” This is one of those requests that just...

I write this as our governor here in Wisconsin is about to cut the benefits of government workers, in effect reducing their...

Legal fees are a necessary cost of doing business, but you don’t want them to get out of hand. Fortunately, you can...

Richard Young and partner Jose Santos developed Hydro Spy LLC with a business plan that saw the emergence of hydroexcavation as a...

Nozzle kitPerformance Nozzle Kits from Spartan Tool have five main nozzles to tackle blockages. The nozzles come in a heavy-duty carrying case....

Gradall Introduces All Excavate HydroexcavatorThe Vacall All Excavate hydroexcavator from Gradall Industries Inc. features a dedicated system for excavating around water, sewer,...

The basically spherical Tulip Cutter tools from ENZ USA are designed to clean vent pipes, drains and other smaller piping. The self-sharpening...

Imagine working inside a large sewer interceptor and being swept away by the current. That’s a “water slide” trip no one would...

Contractor Duane Johnson recalls accompanying a city crew that was proud of its brand-new combination truck. They were trying without success to...

In the middle of the grape-harvesting season at the Charles Krug Winery in St. Helena, Calif., workers washing 40,000-gallon fermenting tanks and...

The workweek is over. You’re tired and depleted. You’re blaming your fatigue on your increased responsibilities and long hours. But, according author and...

When introducing Education Day sessions, I’ve often told a story I first heard in a Dale Carnegie class. Two desert travelers had...

It may seem unusual for a commercial fisherman and a stay-at-home mom to turn their lives upside down to start a plumbing...

Mr. Rooter, Rooter-Man Ranked on AllStar Franchise ListMr. Rooter Plumbing and Rooter-Man are ranked among the nation’s top 300 franchises for 2011...

Looking to track down new business, the IVIS Inc. in Edmonton, Alberta, decided to go underground. The effort worked: Almost seven years...