When Harold Case bought Sonlight Services in 2021, it was already one of the most proven septic services and drain cleaning companies in the broader Lancaster County, Pennsylvania region.
The company had three trucks, a dedicated team of technicians and consistently healthy annual revenues. But there was one thing Sonlight Services lacked: A smooth and efficient way to keep up with work orders, to dispatch trucks effectively and to follow-up with customers after their initial service call.To say that Sonlight Services relied on primitive methods might be an understatement. Their system involved work orders written on strips of paper that were
