It’s December, a natural time to reflect on the successes and failures of the year gone by. I’d rather look forward to the year ahead and the opportunity it brings, and this issue of Cleaner is full of stories that reflect the kind of ingenuity and sound business strategies that lead to success.Action Drain & Rooter Service, profiled on page 16, is a great example of the value of fresh perspectives and strong leadership. Owner Brent McLaws wanted a manager who brought outside experience and perspective, and he found that in Rob Robinson. The duo recognized the need to look
