Welcome to the June issue of Cleaner. The two businesses profiled in this month’s issue are very different, but they’ve succeeded by operating with one fundamental principle: The customer always comes first.John Johnson owns Water Works Plumbing with his wife, Donna, in Oklahoma City, Okla. They opened the business in 1992 shortly after John got his contractor’s license. It was just the two of them at first, providing traditional plumbing services. The business grew, but only as much as he would allow. Unlike many contractors, Johnson’s goal was not to be the biggest contractor in the area, just the best.Johnson
