It’s no small feat for a business to survive – and thrive – for almost 40 years. For Keith Kirkman, owner of Kirkman’s Plumbing & Eel Service in Greenville, Ohio, the formula centers on a basic, no-frills approach: Do a job right the first time, charge prices that cover expenses and generate a reasonable profit, invest wisely in good equipment, and do your own repairs to reduce expenses and minimize downtime.“I’ve got about 15 plumbers in my area, and six or seven of them also do drain cleaning,” says Kirkman, 62 years young, who owns the company with his wife,
