The businesses we profile in this month’s issue provide a study in contrasts.
New England Pipe Cleaning Company (NEPCCO) goes to market with a full range of wastewater and stormwater maintenance, investigation and rehabilitation services for municipalities, engineering firms and contractors. Kirkman’s Plumbing & Eel Service, meanwhile, has stuck to basic plumbing and drain cleaning.
It’s pointless to argue about which kind of company is “right” or “wrong,” because in the end, a business that rewards its owners and employees and satisfies its customers is a good business. But it’s worth noting that these two companies, one arguably “new wave” and the
