The National Utility Contractors Association is requesting all contractors, municipalities and others involved with trenching operations to hold a Trench Safety Stand Down...
Training Articles
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Trust, Communication Help Drain Cleaners Handle Emotional Customers
How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...
Online Exclusives
Free All-Hazards Training for Water and Wastewater Employees
The "Water/Wastewater Utility All-Hazards Bootcamp" is a free training course from the EPA designed for water and wastewater employees responsible for emergency response and...
Online Exclusives
Next Aries Grout School Scheduled for September
Equipment demonstrations and a presentation of grout testing requirements for compliance with NASSCO/ICGA specifications will be the focus of the next Aries...
Online Exclusives
10 Tips to Keep Your Directional Drill Operating
Directional drilling goes back nearly a century. Today, advances in technology have allowed the process to become the go-to solution for situations...
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Critical Thinking: A Tool All Cleaners Should Have
Business guru Peter Drucker once noted that making good decisions is a crucial skill at every level of an organization. Yet the...
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Passionate People Make Passionate Cleaners
Mandie Hagan can’t say enough good things about the employees at Rowell’s Sewer & Drain — the company in Northfield, New Hampshire, founded by her...
Online Exclusives
The Hidden ROI of Continuing Education
It’s always a good time to consider the importance of continuing education in the sewer and drain cleaning industry. For some states, classroom hours...
Online Exclusives
Investing in Technicians Minimizes Job Turnover
Like many companies that rely on skilled labor, finding experienced, qualified employees is one of the most difficult challenges faced by Pipevision,...
Online Exclusives
3 Ways Trade Shows Can Help Grow Your Cleaning Business
Trade shows like this week’s WWETT Show in Indianapolis offer a unique setting where you can get away from the day-to-day grind...
Online Exclusives
Attention Cleaners: Want to Make More Money in 2016?
Want insider knowledge on making more money? Want to attract more customers in 2016?Take charge of your business and plan now to...
Online Exclusives
Vermeer Launches HDD Operator Training Program
In response to a shortage of drill operators in the horizontal directional drilling industry, Vermeer has introduced HDD Circuit — an intensive horizontal directional...
Online Exclusives
Hands-On Jetter Hose Maintenance
Rick Lewis has noticed some trends in the wastewater industry that have led to a decline in production, safety and the bottom...
Online Exclusives
Plumbers vs. Technicians: The Slow Decline of the Tradesman
Anja Smith, managing partner of All Clear Plumbing in Greenville, South Carolina, has been involved with the company since its inception in...



















