There are countless ways you could be wasting your marketing dollars. As John Wanamaker, known for his successful use of advertising, once...
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Sewer System Basics: Root Control and Preventive Maintenance
Root intrusion is one of the most significant problems to discover in a sewer system.
Roots thrive in sewer lines because they are...
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Optimizing Your Inspection Vehicle
While there’s no shortage of sewer inspection technologies on today’s market, CCTV remains a gold standard in assessing pipes of all kinds....
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Soft Skills: Calling a Customer with a Clogged Drain
When calling a customer who has a main drain backup, you should avoid asking them how they are doing, even though this...
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Learning How To Work On Your Business, Not In It
Pat Grogan has two partners that contribute significantly to the success of his plumbing business: the Nexstar Network and Service Titan, a...
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How to Handle Your Business Getting Sued
As a small-business owner, getting sued is pretty much the last thing you want. Nevertheless, it’s a reality that you should be...
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Prairie Dog Control With a Vacuum Truck
Vacuum trucks are versatile machines — cleaning sewers, potholing utilities, prairie dog control.
Yes, prairie dog control. That’s what one man has been...
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Features to Look For in Ergonomic Tools
Editor’s Note: This is the second article in a series about ergonomic tool design. Read the first part, “The Many Benefits of Ergonomic...
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Snapshot: Cleaners at Work
In each issue, Cleaner magazine captures the work that contractors do through both words and pictures.
When photographers accompany profiled contractors on job sites, more...
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A Look at Different Companies’ Rolling Billboards
The options for business advertising are plentiful. One of the most common for plumbing and drain cleaning companies is making use of...
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4 Work Zone Safety Tips
More than 279 times each day, or 102,000 times in 2021, a crash occurred in a work zone. Of the 156 pedestrian...
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The Ins and Outs of Business Email Greetings
Billionaire entrepreneur Richard Branson sent me an email a few years back. I had published an article about the time he gave...
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Should You Get Into Vacuum Excavation?
Excavation work may not be an everyday occurrence for many plumbers and drain cleaners, but when it is required on a job,...
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Program Educates Girls About Trades Career Opportunities
A New York City plumber is working hard to educate young girls about the opportunities available in the trades.After initially having aspirations...



















