Entries Tagged Featured

Like so many plumbing and drain cleaning business owners today constrained by a tight labor market, Lindsay Goodson needs to make every...

Transparency is an essential element of building customer trust, many times making the difference between a one-time or repeat client. A simple...

Something I've learned during my time in the drain cleaning business is that first impressions are lasting impressions. If you want a...

The summer has been a hot one so far. Even for areas accustomed to heat, some of the temperatures and heat index...

It is no secret in the financial industry that sentiment plays a huge part in whether customers will invest or not. In...

In order for business owners to succeed over the long haul, staving off premature burnout and exhaustion, it’s critical to take some...

Equipment theft is everywhere, and if your business hasn’t been a victim yet, there's still a strong likelihood it could be. Nearly 1,000...

Part of A-1 Pump & Jet’s formula for success centers on investing in quality equipment that opens up new markets and amps...

Integrity is a big issue for consumers when they hire plumbers. Unfortunately, there’s no honesty test or truth serum available to customers...

How many of you have heard of ChatGPT? That was a question framed to the foremen who recently attended the PHCC Educational Foundation’s...

I call it the 10-minute window. That's the time you have to respond to a phone call from a customer to ensure you...

For years, CIPP practices have been used globally for structural repair of broken and damaged pipe. Today the options for this type...

An Austin, Texas-based plumbing company has become known in its community for its various pun-heavy and satirical marketing materials, from radio spots...

What is the best way to describe the proper approach to operating a cable machine? Slam it in and out and get...