Few workplaces are total negativity-free zones, but you don’t want your company to suffer from a bad case of employee negativity
If employees feel disengaged from your organization, it’s time to restore the connection — with fierce transparency
Reason and facts aren’t always the best ways to reach customers and mold their perception of your business. Sometimes you have to find ways to tap into the subconscious things that affect decision-making.
It’s easy to say you want to maintain a professional image, but it’s more difficult to consistently do all the things that entails on a daily basis. Here are the approaches a few companies take to ensure customers are getting their best.
Perception is reality for customers, and clear communication will reinforce that you respect them and appreciate their business
Thinking about training as an algorithm can help your employees better understand the logic behind company processes and ultimately improve their job performance
Regularly asking for and receiving candid performance evaluations is a developmental tool every employee should master
It takes guts to approach the boss and ask for more money. Treat the request with respect, and follow these important steps before you blurt out a yes or no.
You’ve all heard the groans when announcing everyone needs to gather in the conference room. But well-planned staff meetings will make your business better.