Craig Underwood and James Kicklighter have had long and diverse careers in the trenchless pipeline rehabilitation industry. After years of managing lining companies,...
Entries Tagged Business Growth
Editorial
Plumber Finds Ways to Both Grow Business and Develop New Talent
Like most successful entrepreneurs, Mike Brewer sort of made it up as he went along, just like the quote by Aristotle: “For the...
Online Exclusives
Tips to Improve Your Hiring Process
Hiring is one of the biggest pain points for plumbing and drain cleaning companies.
How do you find someone who takes the job...
Online Exclusives
Selling the Plumbing and Drain Cleaning Trade to a Young Generation Focused on College
One of the most overwhelming tasks today in the plumbing and drain cleaning industry can be human resources management. Or, to more...
Online Exclusives
Basic Business Principles Remain Key in a World of Innovation
Jeff Bezos founded Amazon in 1994. Today he’s one of the richest people in the world. But while Amazon is undeniably a...
Editorial
Employees Not Measuring Up? Do’s and Don’ts of Improving Performance
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? If so, you are not alone.
Most managers would agree...
Editorial
Commit to the Dream
I was thinking the other day about some of the conversations I’ve had with business owners who have been profiled in Cleaner the last few...
Online Exclusives
Service Agreements Bolster Customer Loyalty
To better retain customers, Miller’s Services of Saluda, Virginia, has established service-agreement programs for both customers with alternative septic systems and customers...
Editorial
Is it Time to Take Advantage of a Low-Interest Business Loan?
The complexities of operating a business can leave you scratching your head. As ideas churn in your mind for new equipment, business expansion or...
Online Exclusives
When Being Busy Isn’t Always Good Business
Sometimes in the plumbing and drain cleaning industry it can seem like blasphemy to say that busy is a bad thing. But...
Editorial
Industrial Cleaning Customers Value Stability and Trust
Northstar Environmental Group offers a wide variety of services: cleaning oil from water, industrial and commercial waste from holding tanks, sediment from...
Online Exclusives
Maintaining Diversified Service Offerings Keeps Workflow Steady
The more kinds of work you can do, the better. That’s the basic philosophy of ESP&P Industrial Services of Jonesborough, Tennessee, featured...
Online Exclusives
Business Coaching Can Be the Extra Push Your Company Needs
When Lucas Elsing formed Kegonsa Plumbing in 2018, he was certain he had the technical skills to succeed.
“I was pretty confident in...
Online Exclusives
Gaining Control Over the Fear That is a Hindrance to Business Success
We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...
















