Pipe rehabilitation has been around for decades. Long enough that the alternative of tearing into walls and floors to rip out old...
Entries Tagged Business Growth
Editorial
Annual Reviews Aren’t Enough Anymore
Not so long ago, most people in the workplace received feedback once a year during a performance review. An employee didn’t expect...
Online Exclusives
How Your Potential Customer Base Uses Online Reviews
Most business owners are at least aware of the increasing importance of getting online reviews, but the 2017 BrightLocal Local Consumer Review Survey confirms...
Online Exclusives
Beat Out Competitors When a Prospect is Considering Multiple Estimates
Has this ever happened to you: You go to a prospect’s home to look at a potential job. During the conversation, the...
Editorial
Quality Work Done Right Builds Drain Cleaning Business
Russell Joe Jr. knows the value of quality work. He’s built his business around it.
“Like it says on my website, customers deserve...
Editorial
Contractor Goes All In with Ethical Inspection Assessments
Patrick Hooper’s inspection business began with a single question: “Who do you call if you want an honest, unbiased pipe evaluation?”
It only...
Online Exclusives
Be a Problem-Solver for Your Customers
Bill Heinselman believes it’s possible for his company to be generating $20 million annually in gross revenue in the near future. That...
Editorial
All in the Family
Residential. Industrial. Commercial. R.I.C. Plumbing pretty much does it all, but it was underground work that really elevated the company.
Rick Kuhns was...
Online Exclusives
Attracting New Business: Contractors Share Tactics for Building a Customer Base
When Robert Christman took over a Roto-Rooter business in Bloomington, Indiana, in 2003, he set out to significantly expand the company’s commercial...
Online Exclusives
How a Simple Thank-You Is Good for Business
If you’re grateful but don’t take the time to tell anyone, does it count? Maybe, but it’s a bit like clapping with...
Online Exclusives
Turn Your Business Around in 6 Steps
“This is stupid! I’m so frustrated! I’m just about ready to shut down my business!”
How many drain cleaners have thought this, in frustration,...
Editorial
Can-Do Attitude
There was a time when master plumber Linda Hudek, the owner of LH Plumbing Services in Fairfield, Ohio, owned only the bare...
Editorial
Addition by Subtraction
Rex King Jr. — majority owner of King’s Sanitary Service in Bristolville, Ohio — made a game-changing move in 2016 when he...
Online Exclusives
5 Strategies for Business Growth
Sometimes it seems like there isn’t any energy or time left after getting through the day’s jobs. Growing the company — whether...


















