It’s hard to imagine that TLC Plumbing & Utility — with nearly 560 employees, hundreds of service vehicles and a sprawling fleet of equipment — began in 1987 with just one worker: founder Dale Armstrong.
The company’s dramatic transformation into a multimillion-dollar-a-year company underscores the power of investing heavily in new technology, building a customer- and employee-centric culture, and meeting customer needs by continually expanding services, including trenchless pipeline rehabilitation.
“Embracing new technology has been a big contributor to our success,” says Brian Baughman, who manages the recently formed trenchless department at the Albuquerque, New Mexico-based company. “Newer machines and equipment
