Online Exclusives

John Bottala, Western Rooter & Plumbing CEO, says he is not happy about the price gouging and overinflated quotes he’s been seeing...

You’ve secured the job. Your crew is ready. Yet, before any work is done, the prospective client Googles your firm. They find a negative review:...

Q: I dread winter. Every time an arctic blast moves south the pipes freeze in one of my buildings. What method do...

The new Gen-Eye Fusion video pipe inspection system from General Pipe Cleaners combines a high-quality, high-definition camera with three ways to record,...

NCM Hydrovac owner Kris Norris says relationships with vendors and suppliers have been key for the company. Ties with companies like Sewer...

When the drain cleaning team at 3 Mountains Plumbing is gearing up for work they ask, “Where’s Eagle 1 today?”That’s the nickname...

Anyone who has located sondes or push cameras knows what a nerve-racking task this can be. Problems encountered can be ghost signals,...

Unfortunately, for the 14th year in a row, OSHA’s top 10 list of most frequently cited standards is topped by Fall Protection...

NWPX Infrastructure unveils new brand for precast and engineered solutions divisionsNWPX Infrastructure debuted its new corporate brand, moving beyond its origins as...

A house full of family and friends, a mountain of food on the table, football on the TV, and water running across...

IPEX Hy-Ram electrofusion alignment clampsIPEX’s new range of Hy-Ram electrofusion alignment clamps includes six precision alignment clamp models and are built for...

On Sept. 18, Western Rooter proudly hosted its annual Employee Appreciation Day, honoring the incredible team members who keep our company running...

The North American Society for Trenchless Technology (NASTT) recently announced a leadership transition. Executive Director Matthew Izzard is concluding six years of service...

You took the entrepreneurial leap and it turned out to be the most rewarding (if exhausting) decision you’ve ever made. There is nothing...

Too many people drift into the new year hoping things will “just get better.” However, hope isn’t a plan or a strategy, and...

For drain cleaning professionals who don’t get to see how the rest of the system works, here’s a primer on lift stations. In...

The Plumbing-Heating-Cooling Contractors — National Association’s (PHCC) Educational Foundation has named Sheldon Shapiro to the organization’s Board of Governors. This distinguished group...

Inland Empire Utilities Agency saw an increase in sewer system debris during the COVID pandemic. Residents flushed napkins, wipes, tissues, paper towels and...

Most of us have been there. A deadline whooshes by, a teammate consistently shows up late, or someone just isn’t pulling their...