Online Exclusives

While the truth can hurt, everyone benefits from honest feedback

The Google algorithm has become better at recognizing images and tying them to your business and the services you provide. Since potential customers are more drawn to photos, it’s wise to take advantage.

Radiant Plumbing uses a three-phase interview procedure to ensure a good fit — both for the prospective employee and the company

MyTana's M20 is an ultra-portable, versatile jetter that doesn’t skimp on power

PowerVac prides itself on being able to provide a solution to customers and handle all facets of the job without relying on subcontractors

Offering fixed-price septic maintenance contracts means productive and powerful equipment is key to profitability

A brief guide to jetters and what to know about making an investment in one

North American Society for Trenchless Technology to hold a two-day virtual course

A roundup of recent industry news exclusively for sewer and drain cleaning professionals

Browse the latest products exclusively for the sewer and drain cleaning and inspection industry

Be sure to devote time to training customers as you would your employees. A well-educated customer is a loyal customer.

When you encounter a problem with GPS on the job site, it oftentimes has nothing to do with the equipment itself

Recognition programs can be an effective employee-retention tool