John Bottala, Western Rooter & Plumbing CEO, says he is not happy about the price gouging and overinflated quotes he’s been seeing in the drain cleaning and plumbing industries, and he blames private equity firms. That’s because private equity firms have been buying up many successful drain cleaning and plumbing operations.
Because private equity firms exist to make money for their shareholders in the short term, they don’t care about the impact on the markets they serve, Bottala says. This is why these firms do everything they can to boost profits — hitting customers with oversold job quotes to sell more
