To Mario Morariu, any tool or method is worth some consideration as he continues to look to grow his family’s business, Cornel’s Plumbing, Heating & Air in Portland, Oregon. That explains his forays thus far into the world of AI.
“We’re in the early stages of exploring AI tools that can help streamline various parts of our operations. From scheduling to managing inventory and improving customer communication, we believe these tools will help us become more efficient and provide an even better experience for our customers,” Morariu says.
Even just running something through ChatGPT to see what information that AI platform produces is something Cornel’s has experimented with.
“We’ve used a little ChatGPT for brainstorming as a management team,” Morariu says. “To work a problem or see things from a different angle. To double check info with regards to what we think is true versus what ChatGPT feels is a more proper direction.
“I think AI is obviously going to become more and more prevalent. We’ve never shied away from trying things and adapting. I see greater efficiencies coming with the use of AI as those tools grow and develop.”
Read more about Cornel's in the April 2025 issue of Cleaner magazine.
