Make Sure Reality Meets Customer Expectations

An easy path toward a disgruntled customer is not having all members of your team on the same page and failing to meet the standard of service the customer believes they’re going to receive

Make Sure Reality Meets Customer Expectations

Carter Harkins and Taylor Hill

Here’s a personal story that showcases the importance of setting as well as meeting customer expectations in your business. 

My family recently went on vacation to New Orleans and spent a week in the French Quarter at an old, refurbished hotel. It was great. The staff was...

Please login or register to view Cleaner articles. It's free, fast and easy!


Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.