HammerHead Trenchless recently announced the opening of its first U.S. Order Fulfillment Center (OFC) for cured-in-place pipe (CIPP) consumables. The Greencastle, Pennsylvania, location will help customers from Ohio to Massachusetts and south to North Carolina receive their CIPP consumable shipments in as little as one day. The OFC also offers same-day pickup to those who prefer to collect their orders at the facility.

The Greencastle OFC has been made possible through a partnership with transportation and logistics provider A. Duie Pyle, an award-winning, Less-Than-Truckload (LTL) transportation and logistics provider whose Northeast service capabilities have been expanded through its own established partnerships into the Southeast, Midwest, West Coast and Canada.

Paul Waskow, inventory control manager at HammerHead Trenchless, explains how the OFC concept benefits CIPP installers. One is reliable, quick delivery. The OFC shortens shipping routes, reducing exposure to potential mid-route failures and crises that can delay delivery. A prime example is weather. 

“A snowstorm in Ohio could delay a shipment from our Wisconsin facilities to a customer in New York. Yet the same storm would not impact delivery from Pennsylvania,” Waskow says.

Perhaps even more importantly, Waskow says, the OFC concept is a “forward deployment of consumables” that enables more CIPP installers to confidently take on new jobs as they come up.

“A lot of installers just can’t keep a large enough supply of product on hand to ensure they always have what they need,” he says. 

The OFC improves product availability for them.   

Customers within the Greencastle service area will notice minimal change in their ordering experience.

“They’ll simply place their order same as always,” Waskow says. “All that’s different is quicker availability, knowing they’ll have the products they need as quickly as they need them.”