As a time-and-materials plumbing company, maximizing efficiency is critical to maintaining profitability at Modern Plumbing & Heating, based in Kalispell in Montana’s Flathead Valley.
To maintain a high level of efficiency, the company uses Jobber, a field service management software that can handle everything from dispatching and job scheduling to compiling digital customer histories, paperless in-the-field invoicing and tracking hours spent on a job, says Paige Grover, who co-owns the company with her husband, Raun.The company’s pre-Jobber invoicing process offers a good insight into the value the software adds to the company’s operations. Before, technicians would write invoices by hand, which
