When was the last time you sat down with your biggest competitor and had a friendly conversation over coffee? Possibly never.Generally speaking, cleaners are distrusting of one another. We judge each other's work, think we know best, and use every mistake we find as evidence of incompetence.This topic isn’t anything new. Read this excerpt I found in an old trade journal:“We must continue to educate the public and demand their respect, for we cannot expect to receive any more than we ask. Trust each other, if we wish to be trusted by the public — cultivate self confidence.”That trade journal
