Back when the fax machine was cutting-edge technology, I worked in a busy office where one of the senior managers would pick up the receiver and say, “Hello, fax machine,” if it happened to ring when he was walking by. He didn’t understand how the technology worked, and that made him appear silly and out of touch. In other areas of the business, however, this same man was a wealth of valuable knowledge. Both he and I could have benefited from mentoring.TRADITIONAL MENTORSHIPHow does mentoring apply to a cleaning business? Maybe your experienced workers have serviced the same customers for
