Mr. Rooter franchisee earns highest honor at annual conference

Mr. Rooter franchisee earns highest honor at annual conference
Tina and Peter McGrath, owners of Mr. Rooter Plumbing of Ottawa, Ontario, were named Franchisee of the Year by Mr. Rooter Corporation.

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Peter and Tina McGrath, owners of Mr. Rooter Plumbing of Ottawa, Ontario, were named Franchisee of the Year by Mr. Rooter Corporation during the 2012 International Convention held in Grapevine, Texas, in September.

Each year, Mr. Rooterawards a franchise owner with this honor to commemorate a career of unprecedented growth and success, achieved through continuous training and a commitment to exceeding quality standards for both their customer and their company.

The recipient is one who has, over a number of years, consistently grown a model Mr. Rooter franchise. This standard is accomplished through establishing dominant market penetration, maintaining exemplary customer service standards, and actively participating in continual education and training for their company.

“The McGraths are well-deserving of this award,” says Sue Halford, the Mr. Rooter Franchise consultant who nominated the duo. “This is the highest honor given to a Mr. Rooter franchisee and their dedication to their customers, employees and trade is evident in all they do.”

The McGraths are also recipients of the Top Gun award, which represents the top 10 percent of Mr. RooterPlumbing owners across North America.

“The idea of ‘Top Gun’ was established by the Navy in the 1960s as a way to give training and credit to elite fighter pilots,” says Mary Kennedy Thompson, president of the Mr. RooterCorporation. “Taking a page from the Naval Top Gun program, each year we recognize our franchise leaders for their accomplishments and dedication to the trade. It takes dedication, hard work, expertise and commitment to reach the Top Gun goal and we are honored to have these winners on our team.”

For more information or to join the Mr. Rooter franchise team, visit www.mrrooter.com.



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