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Anyone involved in safety is familiar with Heinrich’s Law: For every 330 incidents, there will be 300 with no injuries, 29 minor...

Do you ever feel overwhelmed as a manager? Being overburdened by the responsibility of having to figure out what others want and...

In the municipal and industrial drain cleaning business, equipment downtime is a profit and productivity killer. It disrupts job schedules, increases business...

Tom Mattison is a 77-year-old business owner who thrives on giving. The military veteran volunteers his time helping his community and would...

After a little over two years in business and a humble start with one person in a rented office, the owners of...

Welcome to February. The 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show is just a few weeks away and we’re...

Victor and Wilma Roberts’ Escondido, Calif.-based firm has nearly doubled in size over the past decade, much of which has been plagued...

“There is nothing more secure than land and a building.” Commercial real estate expert Dale Willerton says that is the bottom line...

One of the biggest challenges faced by plumbing and drain cleaning contractors such as The Waterworks in Columbus, Ohio, is a lack...

A new year means a new, clean slate. Take some time now to shed the accounting and financial garbage you don’t need...

The heavy-duty 6000 Series hose reels by Hannay Reels are ideal for spray, waterblasting and sewer cleaning operations. Manual reels include a...

Just a few months ago, two men were killed and one man was hospitalized when they were overcome by toxic fumes while...

One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...

Creatively blend proven technologies with intimate market knowledge. Add a dash of innovative thinking – and a business can really grow fast!Just...

“I don’t know what we did before water jets,” says George Bauer of Bauer Plumbing. “They just blow everything away.”For grease, sand...

Williams Brothers Plumbing has developed a reputation as the leader in trenchless pipe replacement in its Southern California service area. Use of...

In service-based industries, it’s difficult to know where to draw the line with discounts, and when to simply let the business go....

Hopefully, your experience as a small-business owner has included at least a couple days when you have felt triumphant. Of course, not...