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Many small plumbing and drain cleaning companies strive to create a family atmosphere where employees are treated, well, like family. But Mr....

In 2013, Brent McLaws realized his business, Action Drain & Rooter Service in Washington state, would benefit from the input of someone...

Sewer Selection: Trucks AboundAn efficient drain cleaning operation demands the best equipment. There’s no room for downtime. From high-dump capability to wet/dry vacuum...

It’s December, a natural time to reflect on the successes and failures of the year gone by. I’d rather look forward to...

Try this experiment: Head to your computer or pick up your smartphone and conduct a Google search for the term “pizza.” Chances...

Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...

You want to make more money. Good for you. And it’s good business. Here’s the problem. A customer balks at your prices....

Need an excuse to take a vacation? We’ve got one. Perma-Liner Industries LLC, a trenchless repair solutions manufacturer, will present the Trenchless...

The rugged, new, improved Handy-Stand turns General’s popular and reliable hand-held drain cleaners into practical countertop or floor machines.Ergonomically balanced for maximum...

When Scott Spencer took over Jim Dandy Sewer & Plumbing in Seattle at the end of 2012, he found a company with...

While there aren’t federal regulations concerning high-pressure waterjetting, that doesn’t mean companies are off the hook if something bad happens. OSHA’s General...

When you spend thousands of dollars on a vehicle, you have to make that rig last a long time. Tim Everson of...

Chris McNulty did not want to just use Nu Flow’s relining system as a service of Dippel Plumbing, he wanted to take...

Choosing the right tool for the job will clear the line faster. It will also reduce your maintenance expenses caused by using...

You’re on the job and have successfully cleared a drain. There’s just one problem. Now the snake you pulled out of that...