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Elite Pipeline Services faced an interesting challenge about four years ago when a longtime customer — a nuclear power plant operator —...

Look at any bid on a municipal sewer project, and chances are pretty good that you’ll see a specification for the Pipeline...

You wouldn’t expect latex gloves to protect you from a gunshot. They won’t protect you from waterjetting accidents either. An OSHA article describing...

Once upon a time, a drain cleaner could place an ad in the Yellow Pages, slap a logo and phone number on...

Your business is humming along when one day you get the news that a key supplier — or perhaps one of your...

City uses inspection platform to prioritize water pipe issues Problem / The city of Santa Monica, California, needed to inspect and assess pressurized...

Camera inspections can provide a wealth of information to a drain cleaner. So much, in fact, that it can sometimes be difficult...

There are a lot of good drain cleaners. There are also a lot of good drain cleaners who don’t know how to...

Looking at the history of Shelton Plumbing is a bit like following the up-and-down path of a roller coaster. At one time,...

One of the most enjoyable parts of my job is connecting with contractors who are excited about their work and the industry...

Tom Cambron, the owner of Pipe Wrench Plumbing, has a lot to celebrate. Last year, the Knoxville, Tennessee-based firm was voted one...

Communication turns a group of workers into an organized crew. Ever since our cave-dwelling ancestors started using hand signals and birdcalls to...

Many of you probably got into this business because you liked working with your hands, solving problems and helping others. Maybe you worked...

In the first part of this series, I mentioned five mega megaprojects with budgets in the $10 billion to $20 billion range. Massive...

When Tom Arts decided to invest in a newer vacuum truck for his pumping business, A-1 Septic in Rhinelander, Wisconsin, he looked...

Years ago, we hired a sales representative out west who had spent decades selling a competitor’s products. After initial training, he returned...

Everyone loves a parade. Music, Christmas lights, and candy entertain the kids; people run into friends on the sidewalks; and you get...