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Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...

When Midway Plumbing, based in Abilene, Texas, was featured in the October 2010 issue of Cleaner magazine, owner David Ratliff said the...

The versatile vacuum excavator has become a familiar sight on utility construction projects. Vacuum excavators are portable, dual-purpose machines which are both “soft”...

Sometimes it seems like there isn’t any energy or time left after getting through the day’s jobs. Growing the company — whether...

The WS112-2 steel wheels are an effective alternative to CUES’ existing 8-inch wheels. The WS112-2 wheels: Reduce video vibration by more than 50 percent....

Good cash flow for your business depends on invoices getting paid at a prompt pace, and there are a number of strategies...

“Gen-Eye camera systems easily and accurately spot trouble in sewer lines — diapers, cellphones, toys — you name it,” James Capelli says. “But a...

Ellen Rohr of Zoom Drain discusses the benefits that come with being part of the Zoom Drain franchise. Then James Smith of...

In this short video, Al Milley from CUES discusses what gear to put the two-speed transmission in depending on the wheels you’re...

Safety should always be on your mind, but June is a time to emphasize safety even more with it being officially designated...

Redesigned to be low profile and high performance, Ditch Witch’s new line of HX vacuum excavators is engineered to deliver more productivity...

Dwyer Group announces Women in the Trades scholarship recipientsDwyer Group announced the Women in the Trades scholarship recipients for the fall 2018...

Between 700,000 and 800,000 miles of public sewer run below homes, businesses, parks and playgrounds across the U.S. — much of it...

RIDGID Quick-Acting Pipe Welding ClampsThe Quick-Acting Pipe Welding Clamp from RIDGID is designed for quick setup and easy alignment of pipe from...

A client of mine in the spa and pool industry expressed concern that his sales had grown stagnant. He was still advertising...

Who doesn’t have some fatherly advice that they think about now and then? Whether dad is working by your side, retired by the...

The enhanced lineup of Ditch Witch vacuum excavators boosts operator productivity and versatility on municipality and underground construction jobs. The models feature...

Trelleborg’s turnkey trailer is equipped so that pipe lining contractors can simply pull up to a job site and immediately be ready...

There are a number of different technologies and tools that can aid a utility's water loss management, each with its advantages and limitations. In...