There’s no denying that a societal crisis, especially a global one, is a game changer in many ways, particularly in the business...
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Editorial
Product Spotlight - November 2020
Sewer cleaning contractors have long relied on the use of multiple nozzles to descale lines and clear blockages. Retracting the hose and...
Editorial
Product News - November 2020
HYDRA-FLEX REAPER SEWER JETTING NOZZLEThe Reaper 1-inch sewer jetting nozzle from Hydra-Flex is designed for larger, 6- to 18-inch pipes. It cleans...
Editorial
Industry News - November 2020
Aries Industries announces new dealer in CanadaAries Industries announced it has strengthened its international market reach by adding Ontario-based JD Brule Equipment...
Editorial
Best of the Decade: Teamwork Ensures Safety
Hydroexcavation is often promoted as a safer method of excavation — and in almost all ways, it is. But that doesn’t mean...
Online Exclusives
Selling Drain Maintenance Services to the Skeptical Customer
While a quick run at a clog with a cable machine may seem like the best economical choice for the discerning customer,...
Online Exclusives
Teach Technicians to Think Before They Act
About 10 years ago, I went on a service call to unclog a main drain. The customer explained that her system was...
Online Exclusives
WWETT Show Dates Confirmed for 2021
The WWETT Show, originally slated for Feb. 22-25 at the Indiana Convention Center in Indianapolis, has been rescheduled for May 3-6, 2021,...
Online Exclusives
The Downside to Being an 'Expert'
There’s a fascinating concept called knowledge blindness. Once you are an expert at something, you can’t imagine what it is like to...
Online Exclusives
Well-Maintained Fluid Handling Systems are Vital to a Successful Directional Drilling Job
In directional drilling, much of the focus is put on the drill itself, but if you want to eliminate downtime on job...
Online Exclusives
Maintenance Tips for Extending the Life of Excavator Undercarriages
Undercarriages are one of the more costly parts of an excavator to repair and replace. Contractors can save a lot of money...
Videos
New Jersey Plumber Relies on HotJet USA for Custom Jetting Equipment
Joe Scriboni of Great Plumbers in Blackwood, New Jersey, has worked with HotJet USA for many years, running a custom HotJet II...
Online Exclusives
What is SWOT Analysis?
As a business owner, when you start making plans for the coming year, it’s important to step back and take a long,...
Online Exclusives
Milwaukee Tool Web Series Unveils Newest Product Innovations
The next episode of Milwaukee Tool’s Pipeline series is scheduled for Oct. 15 at 5 p.m. CDT.
The series takes a closer look...
Online Exclusives
How You Can Deliver VIP Customer Service Without Raising Prices
As business owners, we often associate an improvement in customer experience with an increase in cost.
We think of airline tickets and the...
Online Exclusives
Industry News: October 2020
Entry 160190Robert Goldschmidt named president of Roto-RooterRobert Goldschmidt was named president of Roto-Rooter Services Corp. He succeeds Rick Arquilla, who is retiring at the...
Online Exclusives
General’s ClogChopper Has Tieger By the Tail
“There’s nothing like it. It’s fantastic for clearing scale from inside lines. It flies around pipe bends,” says Sylvan Tieger, referring to the...
Online Exclusives
Load ’n Go Series Jetters are Ready to Work Wherever You Are
HotJet USA skid-plate Load ‘n Go series jetters are custom from the ground up. Manufactured to customer specifications, HotJet USA builds its...
Online Exclusives
Product News: October 2020
Bosch Power Tools GTC400C 12V thermal cameraBosch Power Tools’ GTC400C 12V max connected thermal camera makes it easy to check routing of...






















