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Be prepared to discuss pay rates when employees compare wages and come to you with questions

The most important role of a safety coordinator is communicating protocols to the rest of the company

Showing potential hires how their talents and abilities will be respected and rewarded in the plumbing and drain cleaning industry can go a long way in both hiring and retention

While the truth can hurt, everyone benefits from honest feedback

The Google algorithm has become better at recognizing images and tying them to your business and the services you provide. Since potential customers are more drawn to photos, it’s wise to take advantage.

Radiant Plumbing uses a three-phase interview procedure to ensure a good fit — both for the prospective employee and the company

MyTana's M20 is an ultra-portable, versatile jetter that doesn’t skimp on power

PowerVac prides itself on being able to provide a solution to customers and handle all facets of the job without relying on subcontractors

Offering fixed-price septic maintenance contracts means productive and powerful equipment is key to profitability

A brief guide to jetters and what to know about making an investment in one

North American Society for Trenchless Technology to hold a two-day virtual course