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My daughter was listening to music the other day and a song came on by Miranda Lambert called “The House that Built...

Delaware County, Pennsylvania, has plumbing companies, and sewer and drain cleaning companies, serving municipal, residential or commercial accounts. What was missing until...

Zigging while others zag can be a risky but fruitful business philosophy. Consider Jerome Stephens, for example, who decided about 18 years ago...

Last month I talked about delegating things to employees. For some of you that might mean hiring a general manager to oversee things in...

The team at Jetter Depot has a singular focus: taking care of their customers. The company prides itself on being a one-stop shop for...

About four years ago, the operator of a cogeneration plant in a medical center in Houston wanted to inspect the epoxy paint inside a...

When a pipe rehabilitation crew installs a CIPP liner, they typically do the job in just a few hours, and then move on...

“They’re here, but they’re not here. My staff isn’t committed, and it’s obvious to me and to our customers. We’re in trouble.” “To...

More than 279 times each day, or 102,000 times in 2021, a crash occurred in a work zone. Of the 156 pedestrian...

Billionaire entrepreneur Richard Branson sent me an email a few years back. I had published an article about the time he gave...

The first question to ask a customer during your initial phone call should always be, “Do you have city sewer or are...

There are many reasons that you might get a visit from an OSHA inspector. Primarily, if there is an accident that results in...

In this video from the 2022 WWETT Show, Dave Dunbar from General Pipe Cleaners shows viewers the PD-25 Auto Handy drain cleaning...

Excavation work may not be an everyday occurrence for many plumbers and drain cleaners, but when it is required on a job,...

Twelve percent of the U.S. working population has hearing difficulty, according to NIOSH. Since diminishing hearing happens gradually, you may not even notice...

In a chaotic work zone, missed warnings are accidents waiting to happen. What if you hear a shout, but don’t understand what...

Michael Williams of Just Drains LLC in Philadelphia talks about why he loves the JM-1450 electric water jet from General Pipe Cleaners. ...

Does work zone noise make communicating with coworkers difficult or impossible? Are you unable to see your coworkers, making hand signals unreliable?...

Registration is now open for CONEXPO-CON/AGG and the International Fluid Power Exposition (IFPE), running March 14-18, 2023 at the Las Vegas Convention Center and Las Vegas...