Choosing a new tankless water heater for a home — whether the application is totally new or a replacement — demands a...
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Editorial
Safety Hazards to Watch for When Pumping Septic Systems
A septic tank, both new and existing, is considered a confined space. I cannot tell you the number of times someone has...
Editorial
Staying One Step Ahead
As December winds down and we prepare to step into 2026, it’s natural to take stock of what worked this past year...
Editorial
Contractor Debuts Soil Recycling Facility to Aid Eastern Canada Hydrovac Industry
At its beginning in 2012, NCM Hydrovac Services had only a few employees and a 2006 Vactor combination unit.
Thirteen years building a...
Editorial
True Customer Satisfaction Drives California Company’s Building Ethos
Many business executives say they’re all about customer service. But that isn’t always reflected in their actions. But Western Rooter & Plumbing...
Editorial
Visionary Business Leaders Create Change Before It’s Urgent
Most leaders don’t ignore change because they don’t care. They ignore it because, in the moment, it doesn’t feel urgent. When the...
Online Exclusives
The Vital Role of Lift Stations in Wastewater Collection
For drain cleaning professionals who don’t get to see how the rest of the system works, here’s a primer on lift stations.
In...
Editorial
How Roots Impact Septic Systems
I sometimes receive questions about setbacks to trees as it pertains to onsite systems. A cursory look at regulations reveals that some...
Online Exclusives
Sheldon Shapiro Named to the PHCC Educational Foundation Board of Governors in Memoriam
The Plumbing-Heating-Cooling Contractors — National Association’s (PHCC) Educational Foundation has named Sheldon Shapiro to the organization’s Board of Governors. This distinguished group...
Online Exclusives
Teaching Proper Flushing Habits
Inland Empire Utilities Agency saw an increase in sewer system debris during the COVID pandemic.
Residents flushed napkins, wipes, tissues, paper towels and...
Online Exclusives
12 Drama-Free Ideas for Holding People Accountable
Most of us have been there. A deadline whooshes by, a teammate consistently shows up late, or someone just isn’t pulling their...
Online Exclusives
New Tech Tackles Fatbergs at the Source
Researchers at RMIT University in Australia have developed a new approach to tackling the congealed sewer blockages known as fatbergs. Their solution integrates a redesigned...
Online Exclusives
Versatile vCam Inspection Products
Increase productivity and profitability with the vCam series of feature-rich lateral and small mainline inspection camera systems. Built tough and reliable for...
Videos
The Only Cutter You Need: The Versatile ClogChopper
The ClogChopper cutter from General Pipe Cleaners handles encrusted debris, root masses, scale, reinstatement and more. The versatile cutter comes in a...
Videos
Switching to Small-Diameter Hose on a Jetter
Steve “Jonesie” Jones explains how a jetter with a pressure-regulating unloader valve (or flow splitter), like the Brute 3012 from Jetters Northwest,...
Online Exclusives
Job Site Photos Are Worth Thousands of Dollars
My smartphone has 51,000 pictures on it. I pay an extra $2.99 per month for extra storage on my phone and it’s...



















