It can be frustrating working in smaller lines with sewer inspection cameras that have a limited field of view. You want results...
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Editorial
True Customer Satisfaction Drives California Company’s Building Ethos
Many business executives say they’re all about customer service. But that isn’t always reflected in their actions. But Western Rooter & Plumbing...
Editorial
Contractor Debuts Soil Recycling Facility to Aid Eastern Canada Hydrovac Industry
At its beginning in 2012, NCM Hydrovac Services had only a few employees and a 2006 Vactor combination unit.
Thirteen years building a...
Editorial
Staying One Step Ahead
As December winds down and we prepare to step into 2026, it’s natural to take stock of what worked this past year...
Editorial
Safety Hazards to Watch for When Pumping Septic Systems
A septic tank, both new and existing, is considered a confined space. I cannot tell you the number of times someone has...
Editorial
How to Size a Residential Tankless Water Heater
Choosing a new tankless water heater for a home — whether the application is totally new or a replacement — demands a...
Editorial
Visionary Business Leaders Create Change Before It’s Urgent
Most leaders don’t ignore change because they don’t care. They ignore it because, in the moment, it doesn’t feel urgent. When the...
Editorial
NASTT Offers High-Quality Trenchless Training
NASTT offers multiple in-depth, high-quality training courses each year in person in cities throughout North America, as well as a virtual webinar...
Editorial
Product Focus: Business Diversification - Septic Pumping, Plumbing
Cable Drain Cleaning Machines
American Pipelining Solutions Raptor CutterThe Raptor Cutter from American Pipelining Solutions was designed with the user experience in mind...
Editorial
Case Studies: Business Diversification - Septic Pumping, Plumbing
Problem: Zurn Plumbing in Chamblee, Georgia, specializes in residential and commercial pipe relining, tackling old cast iron, concrete and terracotta pipes plagued...
Editorial
Product News - December 2025
Coxreels industrial-duty LED lights for C SeriesCoxreels introduced a new line of three industrial-duty LED lights available on the C (dual purpose)...
Editorial
Industry News - December 2025
Oatey promotes McMillan, Wells to VP roles
Oatey announced two promotions on its leadership team. Peter McMillan has been promoted to senior vice president,...
Online Exclusives
The Vital Role of Lift Stations in Wastewater Collection
For drain cleaning professionals who don’t get to see how the rest of the system works, here’s a primer on lift stations.
In...
Editorial
How Roots Impact Septic Systems
I sometimes receive questions about setbacks to trees as it pertains to onsite systems. A cursory look at regulations reveals that some...
Online Exclusives
Sheldon Shapiro Named to the PHCC Educational Foundation Board of Governors in Memoriam
The Plumbing-Heating-Cooling Contractors — National Association’s (PHCC) Educational Foundation has named Sheldon Shapiro to the organization’s Board of Governors. This distinguished group...
Online Exclusives
Teaching Proper Flushing Habits
Inland Empire Utilities Agency saw an increase in sewer system debris during the COVID pandemic.
Residents flushed napkins, wipes, tissues, paper towels and...
Online Exclusives
12 Drama-Free Ideas for Holding People Accountable
Most of us have been there. A deadline whooshes by, a teammate consistently shows up late, or someone just isn’t pulling their...




















