Bridging the Divide Between Owner and Employee

Back to the E-Newsletter Archive A look at what company owners wish employees understood and what employees wish owners knew.

02.26.2026

Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

Portable Jetter Tackles Big Root Problem

Watch this demo video of the Brute Jetting System in 4-inch corrugated pipe attacking a large root mass. View video

Sponsored by: Jetters Northwest

Bridging the Divide Between Owner and Employee

A look at what company owners wish employees understood and what employees wish owners knew. Read more

Building Better Habits with Sectional Drain Cleaning Machines

Rust, brittleness and breakage can occur quickly if cables aren’t regularly wiped down and lubricated. Read more

Sponsored by: General Pipe Cleaners

NUCA Elects David Howell as Chairman of the Board at Annual Meeting

The National Utility Contractors Association’s board of directors recently inducted David Howell as its chairman Feb. 13 at its annual meeting in Tucson, Arizona. In his acceptance speech, Howell discussed the year ahead for the association and gave the meeting’s audience a look at his forthcoming work for the benefit of the nation’s utility construction industry. Read more

Unveiling March: Dive Into Our Latest Issue!

The March issue of Cleaner is out, featuring RoyalTee Plumbing of Kansas City, Missouri. Owner Jasen Hamilton took a unique path into the industry. While working as a delivery driver for a wholesale distribution company for beauty salons, he occasionally performed maintenance tasks like fixing leaky shampoo basins. The memory of that work’s satisfaction returned when he started looking for a new career. “It was a natural step,” he says. Watch preview