Many business owners and managers wonder how to keep employees motivated. They say, “I want employees excited to come to work; we...
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Online Exclusives
Reader Pipelines: Customers Make Business Worthwhile
Drain cleaning contractors all have a story to tell, whether it’s about the ring you recovered from a drainline or the pro...
Editorial
The Office in Your Hip Pocket
After your truck, the telephone is probably your most valuable business tool. It connects you to customers and employees, but it can...
Editorial
Generosity Brings Rewards
A full-page ad in the Sunday edition of The New York Times stated boldly that $60,000,000 was received in 2012, over $1,000,000...
Editorial
Strip Mall Savior
Sand leeching into a corroded 4-inch cast iron lateral caused sewage backups into a restaurant (which had to close), a check cashing...
Editorial
Time is Money
It’s unlikely that service technicians at George Brazil Home Services know the guys at parts warehouses around Phoenix, Ariz., very well. That’s...
Online Exclusives
Pipe Bursting Company Educates Customers With Trenchless Technology Videos
Offering a wide range of services that includes everything from excavation and directional boring to drain cleaning and waterjetting, Lovett Services knows...
Online Exclusives
ATEX-Approved Pneumatic Vacuums for Hazardous Locations
Nortech Vacuum Products, a division of Guardair Corporation, has announced a new line of ATEX-Approved Pneumatic Vacuums for hazardous locations. The new...
Blogs
New Game Takes You to the World’s Sewers
Meet Joe Gillis, burly employee of the Las Vegas Sewer Maintenance System. Just another day of work in the dirty sewers. Except...
Online Exclusives
Hydroexcavation Technology Improves Efficiency and Job Performance
Popular in Canada for 50 years, hydroexcavation only started gaining traction in the U.S. about 15 years ago. It still hasn’t caught...
Blogs
Baby Survives Disgusting Fate in Drainline
Everyone in the sewer business has a story or two to tell about items they’ve found stuck in pipes. An emergency crew...
Editorial
Product News - June 2013
Coxreels air, clean fluid transfer reelsPure Flow Series reels from Coxreels are designed for air and clean fluid transfer applications. Available in...
Editorial
Get the Message
Hearing from readers is always a positive experience, whether they’re calling to thank me for a story or to tell me about...
Editorial
Narrow Your Focus
In an effort to improve, most companies and individuals will search for new ideas and strategies. They will seek out new marketing...
Online Exclusives
How To Increase Sales Through Upselling Your Drain Cleaning Business
If you’ve ever placed an order for a hamburger at a fast-food drive-thru window, you were likely asked, “Would you like fries...
Online Exclusives
Peerless Electronics Opens Circuit Breaker Online Store
Peerless Electronics announced their Sensata Technologies Klixon Circuit Breaker online e-store is now open. Sensata is a manufacturer of precision circuit protection...
Blogs
Backhoe operator shows his skill
There’s more than one way to prove your skill on a backhoe, and some ways are tastier than others.
The NOWRA National Backhoe...









