Several years ago, employees at Kline’s Services Inc. in Salunga, Pa., felt more like ping-pong balls at times than drain-cleaning service technicians.“Our vans couldn’t carry everything we needed for a job,” recalls Brad Brubaker, wastewater management specialist. “We’d dispatch a driver, and he’d arrive at the job only to find out he needed a jetter. Since the trucks couldn’t carry a jetter, he’d have to drive back to the shop to pick one up, then drive back to the job. A technician could easily burn up an hour and a half in hours on the road.”Those days are long gone,
