Editorial Articles

Whether clearing roots, lining pipes or jetting drains, A Rooter Pros thrives on a business approach that treats every customer as important

Contractors use efficiency-boosting practices and increase rates to help offset the effects of fast-rising gasoline and diesel fuel prices

December is a good time to get a handle on the year’s expenses and income, and to make decisions that can affect your tax liability

A sleek camera van with complete inspection equipment and software helps a Florida contractor zero in on maximum productivity and profit

Before letting 2008 slip into oblivion, it can be worthwhile to look back and reflect on the year’s events and any lessons they may carry

BioRemedies expands from grease-trap bacteria sales to pipeline diagnostics and rehabilitation in and around El Paso, Texas

Of course there are differences in “house calls” by a doctor and a drain-cleaning contractor – and yet many of the customer service skills are the same

Long-time Illinois contractor Danny Bland of Bland’s Sewer & Water spreads Christmas cheer each December as that fellow from the North Pole

Envirosight Expands Headquarters, Opens Regional Center; Hughes Joins RS Lining Systems; RIDGID Hosts Forum Appreciation Day; NASSCO Creates Cured-in-Place-Pipe Committee; Hannay Releases Pressure Wash, Spray Hose Reel Catalog; Federal Signal Expands Guzzler, Vactor Facilities; PipeHunter Names Parts Manager

The people you meet at the Pumper & Cleaner Expo might help you solve a nagging problem or give you business ideas worth their weight in gold

The Stripe Hog 3000 high-pressure cleaning system from Waterblasting Technologies combines high-pressure waterjetting with vacuum recovery and a self-cleaning debris tank

A tank-cleaning process enables the owner of a New York service station to operate at peak efficiency after a solvent contaminates gasoline

Drain cleaners find growing value in a Web site – as long as it’s well-designed and integrated with a complete marketing program

Root cause analysis can be a valuable approach to following up on a workplace accident

Rogers & Sons attacks the most difficult cleaning problems with energy, ingenuity and a wide range of tools – many custom-made

Contractors use different approaches but bring the same concern and care when devising training for waterjetting and waterblasting technicians

With high fuel prices apparently here to stay, proper tire inflation and common-sense driving tips can help control transportation costs

A pressure-washing company in Massachusetts opts for cargo trucks that each carry a large water tank and a pair of hot-water washers

Three partners grab a unique opportunity to buy out a contractor’s equipment and form a diverse industrial services firm on the Gulf Coast