Business Software
Ritam Technologies Summit Service System
The Summit Service System from Ritam Technologies is a work-order-based job tracking system, calendar scheduler and complete customer accounting system with extensive history for each job site and activity. The mobile app for iOS (iPad or iPhone) takes optimized service routes mobile while allowing access to detailed history. Key features include integrated voice navigation, dynamic job status updates (viewable in the office on a color-coded route map showing all technicians and their jobs), site photos, customer signature capture agreeing to terms, conditions and approving the work, and final customer signature approving completion and payment. Payment processing is also integrated, with a “Tap Phone for Payment” option coming soon. An optional add-on “convenience fee” is built in. 800-662-8471; www.ritam.com
ServiceCoreSELL
ServiceCoreSELL helps busy sales teams create, track and manage estimates in one place, so there’s no more jumping among systems or using paper forms. The user can quickly build estimates and turn them into jobs with only a few clicks. You can run sales reports to spot new opportunities and see where demand is growing in your service area, or get a full view of the business. It also connects with the rest of the ServiceCore platform, tying together sales, scheduling, routing and billing for a smoother, all-in-one system that helps business run better. 888-920-9701; www.servicecore.com
The Service Program
The Service Program is a QuickBooks add-on that works with both online and desktop versions, and is built to manage a sewer and drain cleaning business. It is affordable, easy to use and customizable. Manage and dispatch vac trucks and specialized equipment efficiently. Schedule to set up recurring cleanings and pumpouts. The mobile app works with all iPhone and Android devices. Easily track pumping and cleaning history and generate dump location reports and take before and after pictures. See detailed stop locations on a map. Rental equipment such as cameras, drain snakes and portable toilets can use the robust QR code tracking for geocode and time-stamped verification. Create and complete work orders and post directly into QuickBooks. Improve cash flow by setting up automated credit card payments including credit card surcharging. It even integrates with Google and Outlook calendars as well as SMS texting. 866-480-1879; www.theserviceprogram.com
Fleet Management
Fleetio
Fleetio’s cloud- and mobile-based fleet maintenance and optimization platform helps fleets of all sizes manage operations across multiple sites and throughout every asset’s life cycle. Users can easily access and update data on inspections, maintenance, parts, fuel and drivers in real time. It streamlines communication and speeds up issue resolution with mobile apps, notifications and reminders. Integrations with telematics systems enable automatic odometer updates, diagnostic trouble code management and fuel reporting that pairs with fuel cards to log transactions automatically. Fleet managers, drivers, technicians and parts managers have the tools and visibility they need anytime, anywhere. 800-975-5304; www.fleetio.com
