Luis Fanlo has built Arrow Sewer & Drain into a thriving business by following one basic principle: Continually reinvest revenue in equipment that improves efficiency and profitability — and that ensures he can handle whatever issues customers throw his way.
“If you show up on a job site with only a hammer, you’ll have to use a hammer for everything you need to do,” Fanlo, 31, says, explaining why he’s invested millions of dollars in technology, ranging from pipe bursting, pipe lining and pipe coating systems to robotic cutters to drain machines, trailer jetters and inspection cameras.“We’re very different from other
