Product Focus: Field and Office Technology

Product Focus: Field and Office Technology

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BUSINESS SOFTWARE

iWater infraMAP Cloud

infraMAP Cloud from iWater is a real-time mobile GIS solution that allows seamless data collection and updates to a utility’s asset management program. It integrates pumps, lift stations, manholes and sewer mains to valves, hydrants, leaks and meters, bringing together field crews, management, GIS and engineering into a commercial off-the-shelf product. Key features include red-lining, reporting, work orders, asset inspection forms and work history records. It connects the office with your field crews and delivers the data they need when they need it. 949-768-4549; www.iwater.org


My Service Depot Smart Service

Smart Service from My Service Depot is a software system that functions as a direct add-on to QuickBooks. It adds scheduling, dispatching, invoicing and customer management to QuickBooks Pro, Premier, Enterprise and Online. This allows users to schedule and dispatch work to their customers using their preferred QuickBooks platform. It empowers drain cleaning businesses to streamline their operations and eliminate waste. When a customer calls, an office dispatcher will create a job in the scheduler, filling in notes and assigning it to a field technician. This sends an electronic work order to the technician’s phone or tablet. When that technician arrives at the customer’s location, they’ll build up the work order, collect a customer signature, collect payment and send the completed paperwork back to the office. 888-518-0818; www.smartservice.com


ServiceCore Software

ServiceCore Software offers waste or roll-off businesses with a tool designed to cut wasted time, manage jobs, optimize routes, track inventory and provide automated billing. 888-691-1333; www.servicecore.com


Successware

The Successware platform is an all-in-one business management software solution that was designed specifically for the plumbing industry. It offers everything needed to manage and grow a business, including an enhanced inventory management feature. Save valuable time by being able to perform all inventory functions in one location. View stock and transfer, return, requisition or adjust inventory all from one convenient screen. Easily create physical warehouses or vehicle warehouses to know exactly where parts and equipment are located, ensuring plumbers always show up prepared and ready to tackle the job at hand. The team can also view transactions that need to be completed that day for plumbers to have what they need. 888-272-8009; www.successware.com


FLEET MANAGEMENT

Fleetio

Fleetio’s suite of cloud- and mobile-based fleet management solutions enables fleets of all sizes to automate fleet operations and manage asset life cycles. Users can instantly access and update data regarding inspections, scheduled and unscheduled maintenance, parts, fuel, drivers and much more. It improves communication and streamlines issue resolution with its mobile app, email notifications and reminders. It also integrates with telematics solutions for automated odometer updates, DTC handling and fuel location reporting that pairs with fuel cards to automatically log transaction data at fuel up. Fleet managers, drivers, technicians, parts managers and other personnel have access to the tools and information they need anytime, anywhere. 800-975-5304; www.fleetio.com


GPS

DPL Telematics AssetCommand Base

AssetCommand Base from DPL Telematics is designed to increase driver safety and productivity while decreasing the costs and risk of vehicle accidents and theft. Managers can remotely shut down their machines, wirelessly locate them anytime via GPS, collect odometer/run-time readings, track service intervals and receive real-time alerts for speeding or potentially dangerous driving. Driver ID options include iButton or RFID badges to restrict access to authorized drivers and correctly log each driver’s activity. Users can also receive alerts for loss of power and boundary or curfew violations to curb unauthorized use. It is palm-sized, has no external antenna and contains an internal backup battery to continue operating the unit if disconnected. Customers are allowed to deactivate and reactivate anytime without penalty. 800-897-8093; www.dpltel.com


ROUTING

Ritam Technologies Summit Smart Mapping 

Ritam Technologies offers Smart Mapping in its Summit route management and rental system software. Previously, maps displayed optimized routes for efficiency and route assignments. Summit now allows the user to display a route or single address on the map and then drag any pin to a new position, while the program updates its references automatically. In addition, for any location pin, the user can assign a new route and day instantly. The dynamic route monitoring screen allows the user to see technicians’ current locations and the status of each job on each color-coded route as unvisited, arrived, completed, issue or incomplete. 800-662-8471; www.ritam.com



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