There was a time when business at Hansen’s Plumbing was heavily weighted more toward plumbing and less toward drain cleaning — about a 60/40 split.
But the company — based in Ventura, California, about 70 miles northwest of downtown Los Angeles — has flipped the script in recent years. Now roughly 65% of its business comes from drain-related work with the remainder from service and repair plumbing, says Cary Hansen, who founded the company in 1987.The upshot? Improved profitability and cash flow and fewer hassles trying to find and train quality plumbers, which are as rare as a tree-root-free sewer lateral.“A
