Small Business Articles

10 tips for effectively handling customer complaints

Hands-on policy helps Tight Seal Plumbing establish a solid reputation while steadily growing its customer base.

The drain cleaning industry presents opportunities for anyone who does good work and treats people fairly.

No one likes dealing with difficult customers, but if you consistently provide great customer service, hard-to-handle clients should be few and far between.

Business credit cards can be helpful – but make sure you account for the hazards.

Contractors use a variety of strategies to make sure they can carve out family time amid the heavy demands of owning a business