For many businesses, modernizing operations is still a challenge to tackle. Automation and moving over to digital processes can drive better efficiencies...
Entries Tagged Business Strategy
Online Exclusives
Formalizing Marketing Beyond Word-of-Mouth
For the first few years, the owners of Handy Plumbing Man in San Carlos, California, grew the business by word-of-mouth referrals. It worked...
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Podcast: Taking a Successful Family Business to the Next Level
How about this for a plumbing company origin story? You’re a recent college grad, unemployed for months, and scouring the local newspaper’s...
Editorial
Staying Small Helps Company Provide More Personalized Service
Some small companies aspire to become big companies. Free Flow Plumbing strives for the opposite — to be small and stay small.
The...
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Oregon Contractor Explores AI Tool Possibilities
To Mario Morariu, any tool or method is worth some consideration as he continues to look to grow his family’s business, Cornel’s...
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Transparent Pricing Key to Customer Trust
In industries like drain cleaning and other home service sectors where trust is paramount, few things can generate customer loyalty quicker than...
Editorial
Writing a Formal Business Plan Creates a Blueprint for Success
John Monroe understands the importance of setting goals.
In 2024, at age 60, he completed his sixth triathlon. Although he fell short of...
Editorial
Pipe Bursting Boosts Construction Contractor’s Bottom Line
Scott Lamers has worked in construction since he left high school in 1986. Seventeen years ago, after two decades in the industry...
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California Pipe Liner Views Helping Competitors as a Win-Win Situation
Chris Reynolds realizes that he is helping his competitors up their game, potentially at his expense. He tries not to think about...
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Delegation Important for Avoiding Business Owner Burnout
It’s not unusual for business owners to have Type A personalities that make it difficult for them to give up responsibilities and...
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Protect Your Company From Bad Employees
How much of a negative impact can the bad apples in your organization have? Is having no bad employees a realistic goal?
First things first:...
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7 Tips for Better Inventory Management
Inventory management isn’t only for retailers and manufacturers. It’s also key for service-based businesses like plumbing, HVAC, and electrical companies to carefully...
Editorial
Sharing Knowledge
Competition is an underlying theme in this industry.Any discussion of business-related topics is usually presented within the framework of doing it better...
Editorial
How to Rewire Your Brain for Success
The human brain is incredibly adaptable. It holds the potential to change, learn and grow throughout our lives. However, many people unknowingly...

















