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Complete cross bore inspections faster with the ROVVER X SAT II from Envirosight

Are you just getting started in adding hydroexcavation to your service offerings? Keep this advice in mind as you’re preparing for your first equipment investment.

The Maxi-Rooter from General Pipe Cleaners combines root cutting power and big capacity in a surprisingly portable machine. Driven by a powerful 3/4…

Envirosight’s ROVVER X SAT II lateral launch crawler easily traverses steep pipe inclines and navigates junctions

Kaiser Premier has introduced the TerraVac Xpose800 Hydro Excavation Trailer, which has the proven power of the CV Series Hydrovac in a compact…

Protect your crew, your community and your facilities with safe excavation and locating practices

A roundup of recent industry news exclusively for sewer and drain cleaning professionals

General Pipe Cleaners’ Hot-Shot pipe-thawing machine was selected by Rental magazine for the Editor’s Choice Award. The Hot-Shot was chosen as a…

There are many little things to incorporate into your everyday best practices that can do a lot to earn the respect of your customers and ensure they stick with you as their trusted drain cleaning provider

Be clear and concise with all of your brand and safety communication, and keep in mind that English could be a second language for some of your customers and employees

You’re likely already competing against enough legitimate companies in your service area for visibility on internet business listings and don’t want your ranking position further hurt by spam. Here’s what you can do about it.

Consistently highlighting your company’s expertise will gradually build your reputation over time, helping to keep you in the public eye and leading to more customers coming on board

Milwaukee Tool’s M18 Drain Snake has been Timothy A. Giard & Son Plumbing & Heating’s go-to tool for clearing small drainlines

Rather than use exit interviews to glean insights from departing employees, consider taking a more proactive approach with ‘stay’ interviews

When you’re hesitant to buy new equipment outright, a rental-purchase option can help you meet your immediate needs while reducing the amount of risk you take on

While a quick run at a clog with a cable machine may seem like the best economical choice for the discerning customer, it may not be the best…

The author recounts a story from earlier in his career that provides some good lessons on how to approach a service call

The industry trade show will now take place May 3-6 at the Indiana Convention Center

Knowledge blindness could be hurting your team and business

If directional drilling is among your service offerings, here are some tips for handling fluid system maintenance — mixers to reclaimers — so you can maximize your drilling efficiency