The public sometimes has a hard time understanding what we do for a living.
People will wake up in a warm house, take a shower, shave, use the toilet, make some coffee, commute to work, eat lunch, gossip with co-workers, go home, water the garden, give the kids a bath, and repeat. We all do some variation of that for the most part, day in and day out.Eventually, something happens to their plumbing system — maybe a drain clog or a water leak of some kind. You give them the bill and the cost is surprising to them. They complain about
