It’s common knowledge in marketing circles that it’s much less expensive to retain existing customers than it is to attract new ones....
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Online Exclusives
A Look At Pipe Plugs: Pneumatic vs. Mechanical
In 1953, while working on an institutional job, Lloyd Cherne vulcanized a tire’s Schrader valve to a child's inflatable rubber ball to...
Online Exclusives
Financing Options Put Customers at Ease About Big Projects
When people can’t afford major repairs, technicians at Rozga Plumbing Corp. in suburban Milwaukee are equipped to provide a convenient solution: customer...
Online Exclusives
7 Safety Tips to Protect Workers in Summer Heat
Summer is a great time for business, but a brutal time for workers. Excessive heat and sun exposure pose significant dangers, such...
Online Exclusives
Software Provides Maximum Efficiency to Increase Profitability
As a time-and-materials plumbing company, maximizing efficiency is critical to maintaining profitability at Modern Plumbing & Heating, based in Kalispell in Montana’s...
Online Exclusives
Selling the Plumbing and Drain Cleaning Trade to a Young Generation Focused on College
One of the most overwhelming tasks today in the plumbing and drain cleaning industry can be human resources management. Or, to more...
Online Exclusives
Basic Business Principles Remain Key in a World of Innovation
Jeff Bezos founded Amazon in 1994. Today he’s one of the richest people in the world. But while Amazon is undeniably a...
Online Exclusives
Two-Way Radios Aid Job Site Communication
Effective communication is key to the success of any contractor.
One of the best tools for improving on-the-job communication is two-way radios. Two-way...
Editorial
Product News - July 2021
1 // Milwaukee Tool MX FUEL ROCKET tower light/chargerPart of the new MX FUEL Equipment System, the MX FUEL ROCKET tower light/charger from...
Editorial
Product Spotlight - July 2021
Entry into confined spaces carries its share of risks. It’s a practice that should be avoided if possible. CUES helps make avoiding...
Editorial
Industry News - July 2021
Milwaukee Tool expanding footprint in MississippiMilwaukee Tool announced it is building a new manufacturing facility in Grenada, Mississippi. Anticipated to open in...
Editorial
Employees Not Measuring Up? Do’s and Don’ts of Improving Performance
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? If so, you are not alone.
Most managers would agree...
Editorial
Don’t Cut Corners When it Comes to Excavating Safety
In April 2021, a Long Island contracting company was ordered to cease all excavating operations and pay $136,000 in penalties, the result of a...
Editorial
Save Your Relining Bids with a Small Cutter that Speeds Up Reinstatement Time
Reinstating branch lines after installing liners in residential and commercial sewer laterals used to be a time-consuming job for Norman Hostetler, a trenchless...
Editorial
Expert Technology and Uncompromised Quality Are the Hallmarks of Enz Nozzles
There have been many changes in the sewer cleaning industry in the last 35 years, but one constant has been the innovative nozzle solutions...
Editorial
Commit to the Dream
I was thinking the other day about some of the conversations I’ve had with business owners who have been profiled in Cleaner the last few...
Editorial
Advanced Lining Enters New Territory to Offer Coating and Lining Services
When Advanced Pump and Equipment was tasked to help a longtime client with the rehabilitation of a structure they had been servicing,...
Editorial
Community-Oriented Plumber Strives to be the Alpha and the Elite
Diego Lujan is making a name for himself.Besides giving his Colorado plumbing business the unique name Alphalete Plumbing & Heat, Lujan is...























