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I call it the 10-minute window. That's the time you have to respond to a phone call from a customer to ensure you...

For years, CIPP practices have been used globally for structural repair of broken and damaged pipe. Today the options for this type...

Plumbing and drain cleaning are very similar to professional sports in one aspect — your skills are what really count. Skills and...

Safety is a vital component of every utility construction job site and employee activity. That's why the National Utility Contractors Association recently...

Check out some of the top cable machines for the drain cleaning industry. Below we delve into the details on five cable machines designed...

Smoke testing is a cost-effective solution ideal for hard-to-find odors, leaks and other faults in commercial, residential and municipal facilities. It’s a...

An Austin, Texas-based plumbing company has become known in its community for its various pun-heavy and satirical marketing materials, from radio spots...

Developing marketing strategies on a regular basis is just part of the job for a business owner. And if you’ve done something great...

Workers’ compensation provides an important safety net for employees and business owners alike. In a nutshell, a good workers’ comp policy ensures...

Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...

Do you have an idea for helping workers stay safe in the heat? The U.S. Department of Labor's Occupational Safety and Health Administration has announced...

Salvador Rodriguez Jr. firmly believes that a plumbing and drain cleaning company must be equipped to tackle a variety of different situations...