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Rodney King’s entrepreneurial spirit and ingenuity allowed him to turn a part-time pressure-washing gig into a successful drain cleaning enterprise

Customers may not always appreciate or understand the factors that go into your pricing, but don’t let that deter you from asking for the true value of your services

Even the simplest service calls provide opportunity to demonstrate your value to customers

EPL Solutions designs diagnostic and drain cleaning equipment tailored to solving the real problems contractors encounter in the field

Spray-lining system helps contractor efficiently repair irregularly shaped sewers and manholes

Armando Ramos got his start offering cheap drain service via Craigslist ads, but his company quickly grew thanks to a savvy rebranding and some sound third-party business advice

Taking the opportunity to educate clients on what you are seeing in their plumbing systems and why it is happening can go a long way in establishing a relationship that lasts for years to come

The web-based incident manager tool is now more versatile

To lock down a customer for life, be sure you are outwardly presenting the best version of yourself