Back to the E-Newsletter Archive Besides being a master plumber, Stephen Sensabaugh, owner of Potomac Plumbing in Cumberland, Maryland, is a certified plumbing instructor.

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02.05.2026 Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

Protecting the New Ford Road Pump Station with OBIC Armor The OBIC Armor system creates a seamless, monolithic waterproof membrane that protects against both groundwater infiltration and hydrogen sulfide corrosion. Read more Sponsored by: OBIC, LLC

Taking Plumbing Expertise into the Classroom Besides being a master plumber, Stephen Sensabaugh, owner of Potomac Plumbing in Cumberland, Maryland, is a certified plumbing instructor. Read more

Is Running Your Jetter Dry a Death Sentence to Its Pump? Thermal shock can be catastrophic to your jetter’s pump; in this video Aaron Danneker and Steve “Jonesie” Jones explain what to do – and not do – if your pump has been running dry. View video Sponsored by: Jetters Northwest

Experience Innovative Light Curing Visit BRAWO SYSTEMS at WWETT 2026. Learn more about the BRAWO Magnavity sx light-curing system and the smaller BRAWO Pico sx version. Both systems fulfill all OSHA U.S. safety requirements. Read more Sponsored by: BRAWO SYSTEMS USA

Product News: COXREELS Browse the latest products for the sewer and drain cleaning and inspection industry. Read more

Unveiling February: Dive Into Our Latest Issue! The February issue of Cleaner is out, featuring Potomac Plumbing of Cumberland, Maryland. Not everyone believes that bigger is better. Owner Stephen Sensabaugh is one such person. “We have five employees,” he says. “That’s it, and that’s the way I want it. By staying small we’re not overwhelmed, which allows us to concentrate more on customer satisfaction.” Watch preview

“The top reason customers resist price increases isn’t the money; it’s because no one explained what they’re getting in return.” From the article: How to Raise Your Prices Without Losing Customers

YOU SHOULD READ

How to set up an in-shop apprenticeship program Cleaner

YOU SHOULD WATCH

Drain unblocking on a Thursday morning The Drain Unblockers

DIRTY DROPS WEEKLY

February is education central for the water and wastewater industry. But here education doesn't have to mean hitting the books, it often means hitting a trade show floor. Don’t panic or worry about sharpening your pencils, just prepare to meet your new peers and soak it all in. In the meantime, happy reading.

How to beat back a bad day and stay professional

The true value of a trade show goes beyond collecting business leads

Trade Show Calendar Spring 2026

Plumber Cast: The Jolly Plumbing Giant

YOU SHOULD USE

Steerable camera nozzle enables cleaning and inspection in one run Cleaner

YOU SHOULD LEARN

Creative Raven to deliver strategic business workshops at WWETT Show Cleaner

FROM THE ARCHIVES

Key partnerships keep a business humming Cleaner

Visionary business leaders create change before it’s urgent Cleaner

Safety hazards to watch for when pumping septic systems Cleaner

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